Privacy policy
Information We Collect
At SatinMuse, we collect the following types of personal information when you interact with our website:
- Order Information: Name, shipping/billing address, payment details, email address, and phone number
- Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies
- Communication Data: Correspondence when you contact us via email or other channels
How We Use Your Information
Your personal data is used for the following purposes:
- Processing and fulfilling your orders for dresses, lingerie, swimwear, and other products
- Providing customer support and responding to inquiries
- Improving our website functionality and user experience
- Sending transactional emails (order confirmations, shipping notifications)
- Preventing fraud and ensuring website security
- Complying with legal obligations
We will never sell your personal information to third parties.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers necessary for order fulfillment
- Legal Compliance: When required by law or to protect our legal rights
- Business Transfers: In case of merger, acquisition, or asset sale
All third parties are contractually obligated to protect your data and use it only for the services they provide.
Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and performance
- Provide personalized content and advertisements
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for all data transmissions
- Secure storage systems with limited access
- Regular security assessments
While we strive to protect your data, no electronic transmission or storage is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain data processing
- Receive your data in a portable format
- Withdraw consent (where applicable)
- Not be discriminated against for exercising your rights
To exercise these rights, please contact us at QICHENGTONGLtd@163.com.
Data Retention
We retain your personal information only as long as necessary for:
- Order processing and customer service (typically 5 years)
- Legal and tax compliance requirements
- Legitimate business purposes
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through appropriate safeguards.
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this privacy policy periodically. The current version will always be available on our website.
Contact Us
For any questions about this privacy policy or your personal data, please email us at QICHENGTONGLtd@163.com.