Tracking order

Order Tracking Information

At SatinMuse, we understand how important it is for you to know the status of your order. Here's how you can track your package:

Order Processing Timeline

  1. Order Confirmation: You'll receive an order confirmation email immediately after placing your order.
  2. Processing: Your order will be processed within 1-2 business days.
  3. Shipping Notification: Once shipped, you'll receive an email with your tracking number.
  4. In Transit: Your package is on its way to you.
  5. Delivery: Your order arrives at its destination.

How to Track Your Order

To track your order:

  1. Locate the tracking number in your shipping confirmation email
  2. Visit the carrier's website or use a universal tracking service
  3. Enter your tracking number to view real-time updates

For international shipments, we recommend using 17Track, a reliable global package tracking platform that supports multiple carriers.

Using 17Track:

  1. Go to www.17track.net
  2. Paste your tracking number in the search field
  3. Click "Track" to view your package status
  4. Optionally create an account to track multiple packages

If You Can't Track Your Order

If you're experiencing issues tracking your order:

  • Tracking information may take 24-48 hours to appear in carrier systems
  • Double-check your tracking number for accuracy
  • Try tracking directly on the carrier's website
  • If problems persist, contact us at [email protected] with your order number

Estimated Delivery Times

Delivery times vary depending on your location and shipping method:

  • Domestic: 3-7 business days
  • International: 7-21 business days (varies by country)

Note: These are estimates only and don't include processing time. Customs clearance may add additional delays for international orders.