Shipping policy

Shipping Information

At SatinMuse, we are committed to delivering your fashion essentials with care and efficiency. Please review our shipping policy below for detailed information about order processing and delivery.

Shipping Method

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time & Costs

Standard Shipping typically takes 7-15 business days for delivery after dispatch, depending on your location. Shipping costs are calculated at checkout based on your order's weight, dimensions, and destination.

Shipping Destinations

We currently ship to most countries worldwide. If you have questions about shipping to your specific location, please contact us at [email protected] before placing your order.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number and instructions for tracking your package.

Customs & Import Duties

International customers may be subject to customs fees, taxes, or import duties upon delivery. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by customers.

Contact Us

For any shipping-related inquiries, please email our customer service team at [email protected]. We typically respond within 24-48 hours.